Help

Order Status & Information - click here
  • How do I use a promo code?
  • Has my order been shipped?
  • How do I change quantities or cancel an item in my order?
  • How do I track my order?
  • My order never arrived.
  • My shipment is missing parts/products.
  • I received the wrong product.
  • When will my backorder arrive?
  • Do you ship to my country?
  • What is your return policy?

My Account - click here
  • How do I create an account?
  • How do I edit my account information?
  • I forgot my password.

Pricing and Billing - click here
  • How much is shipping?
  • I need a copy of my receipt/invoice.
  • What are my payment choices?
  • When will my credit appear on my account?
  • When will my credit card be charged?

Additional Support - click here
  • How do I contact earVenture?
  • Can I chat with earVenture online?
  • Software Download information