Absolutely. On the top of the earVenture website, you see either a "Chat" or "Help" tab. If you see Chat, one of our representatives is ready to answer your question(s). If you see Help, that means are representatives are offline momentarily and you can ask your question via email.
Enter your name and email and submit your question. Once you submit your question keep your chat window active until you receive our reply. Your chat window will stay open even if you are changing pages on the earVenture website. We will respond to your question just as soon as we can.